Symphony Wire the screening surface specialist

JON HOWELL of Symphony Wire provides a report on the screening specialists.

SYMPHONY Wire is a specialist supplier of the full range of screening surfaces. It takes pride in assisting quarry managers and screening plant operators in selection and supply of the most appropriate screen surfaces for their specific screening applications and material deposits.

Symphony Wire draws on its broad technical and screening experience and works closely with producers to solve screening problems and fine tune their screening operation with a major focus on maximising product quality and product throughput (maximum saleable product tonnes on trucks).

IN THE BEGINNING?

Prior to founding the business, Symphony Wire’s managing director Marc Howell spent 20 years in the screening and mining industry. The majority of this time was spent designing screening plants and developing new screen surface innovations as well as improving current screen surface technology.

In 1992 Marc started his own business Symphony Wire Pty Ltd. Initially the business focused on the manufacture of standard harp screens (also called piano wires or speed harps) for use in mobile screens.

During the past 19 years Symphony Wire has increased its product range to include all screen surfaces. This has been done so the company is better able to service its customers total screening needs.

In addition to supplying all standard screen surfaces (i.e. wire mesh), Symphony Wire has developed a number of specialty screen surfaces for solving particular screening problems for example sticky wet material and for very high throughput.

WHY SYMPHONY WIRE?

• Symphony Wire is still a small family owned business so you will only be talking to one of the two most experienced people (you won’t get lost in the system!)
• We only deal with screening so we know it better than anyone else.
• The people you talk to at Symphony Wire are the principals of the business so they really care about your problems.

CUSTOMER FEEDBACK

Patrick Duke from Bellarine Sands spoke recently with Jon Howell regarding their association with Symphony Wire.

How long have you been dealing with Symphony Wire?
About 6 years.

What products do you purchase from Symphony Wire?
Various sizes and types of harp screens (piano wire screens). They have also supplied a harp screen repair kit and additional spacers/dividers for previously purchased harp screens – to ensure we get maximum life from our screens.

What are the benefits for you in dealing with Symphony Wire?
When I ring up I can always get straight to one of the guys who know a lot about screens. They are very helpful, always happy to talk through any problems we have and over the years have saved us a lot of heartache and time and money with screening sand.

Would you be happy recommending Symphony Wire to other CMPA members?
Yes, I’d recommend Symphony Wire to other CMPA members. We tried another screen supplier in the past but found their service lacking and you couldn’t seem to talk to the same person twice. We prefer dealing with Symphony Wire to ensure we speak to the same people and can get personalised technical service.

The people we speak to at Symphony Wire understand the manufacture of our screens as well as the screening process of our sand products.

Further information contact Symphony Wire to discuss screening in general or to order screens contact Marc or Jon:
Phone: (02) 49333 148
Fax: (02) 49366 311
Email: jon@symphonywire.com.au
Email: enquiries@symphonywire.com.au

60 SECONDS WITH AN ASSOCIATE MEMBER…

What is your name?
Marc Howell

Who do you work for?
Symphony Wire
How many years have you worked for this business?
20 years

How many years have you been involved in the Industry?
40 years.

What is your role at the company?
Managing Director

What does your job involve?
Designing a new product, manufacturing it then hearing from the customer how they are benefiting and the problems that have been solved.

What is the best part of your job?
We help solve peoples screening problems by providing technical knowledge and industry experience combined with the correct screen surface.

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